- Pioneer in Fashion distribution
- Integrated distribution provider, from manufacturing site to store
- Total solution provider in global distribution
- Real-time information sharing
- Distribution consulting
- All-Hands Management
- NANIWA Academy
- Message from President
- Education Policy
- NANIWA Philosophy
- NANIWA Model
- Talent Training
- Curriculum based on Critical Success Factors
- Training Objectives
- Training System
We are the visionary company*, providing solutions for global distribution of fashion business
Pioneer in fashion distribution
Integrated distribution provider, from manufacturing site to store
Total solution provider in global distribution
Real-time information sharing
All-hands management shows NANIWA’s strength
Management Philosophy, Business Policy and Codes of Conduct are recited by all employees every morning. The three principles are hanged on the wall at all our offices all over Japan and watch our employees. We have established such a culture that all employees work with management way of thinking by implementing NANIWA Philosophy, our action guideline, and financial system by department thoroughly. All-hands management is our strength.
We make sure the shared operation rules are well implemented at all our sites!
The department dedicated for the three principles systematically functions to ensure the shared rules and to develop further.
“The basic three rules”, one of the three pillars of our management, are the base of our service.
“The basic three rules”
Implementation of Basics Rules :
Keeping work place clean, putting things in order, reporting, informing and consulting
Improvement on Accuracy :
Reducing damages and improving accuracy of receipt, storage, quality check and deliveries
Improvement on Efficiency :
Ensuring efficiency of staffing, storage and stock turn-over
Actions – example of what we do
Establishment of "Three Basic Rules Department"
We established it in 2011, aiming to penetrate importance of Three Basic Rules to all employees. We act, based on all-hands, continuation and evolution. Three Basic Rules Authorization System has been implemented at each distribution center, and all employees are trained by the instruction manual for improving operational accuracy and efficiency which we formulated. We centrally manage troubles, such as damages to products, to analyze the causes to take actions for improvement.
Three Basic Rules Meeting
The weekly meeting is held with Three Basic Rules Meeting members and sub-members at each Distribution Center to discuss the latest issues and solutions.
East and West Team Meeting
This meeting is held every Monday with video conference system to discuss the progress of tasks and solutions between top management of East and West teams, including President, and managers of each Distribution Center.
Management Meeting with East and West teams
This meeting is held every Monday with video conference system to make decisions of critical issues by top management of East and West teams, including President, and managers of each Distribution Center.
At this meeting, Three Basic Rules Department reports about the issues weekly as well as monthly to aim avoiding troubles in the future and to improve operations.
Cross-functional Kaizen Meeting/ Divisional Monthly Review
In this meeting, each member presents and shares his/her objectives to improve service quality of next week or next month as well as reviews and reports the result of his/her objectives of the past period.
Example of activities
How to deal with customers
We follow a validation process internally set up, based on “Prior confirmation procedure of distribution services” for new customers and “Inspection on distribution services” for existing customers, to have approvals. It is periodically requires in the first one year, such as start-up, after three months, six months and one year.
After one year from start-up, we discuss the current issues and solutions at management meeting held at semi-annual closing. We also organize a meeting with our customers regularly and make our efforts to solve issues immediately and to avoid the same things happening in the future.
It is the company which continues to be excellent for a long period of time with vision clearly set.